Latest posts
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When Business Continuity Meets Political Crisis
Lessons in Leadership, Organizational Resilience, and Operational Continuity During a Military Coup By Jorge Daniel Mejía When organizations develop their Business Continuity Plans (BCPs), they typically prepare for natural disasters, cyberattacks, pandemics, fires, or technology failures. Yet one scenario often receives far less attention than it deserves: political crises and social unrest. In Latin America,…
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Beyond KPIs: The True Measure of Security
By Jorge Daniel Mejía In 1987, Jan Carlzon introduced a concept that transformed the way organizations understood their relationship with customers: Moments of Truth. According to Carlzon, every interaction between an individual and an organization represents an opportunity to strengthen or weaken perceptions of service quality (Carlzon, 1987). Although this concept originated in the field…
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🇺🇸 AIoT: From Systems that Observe to Systems that Understand
🇺🇸 AIoT: From Systems that Observe to Systems that Understand A few weeks ago, I had the opportunity to visit Colombia, where I got to see firsthand the next generation of IoT devices, now evolving into a new stage: AIoT (Artificial Intelligence of Things). This integration between artificial intelligence and the Internet of Things marks…
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Transforming Access Control into a Strategic Business Tool
In today’s data-driven business environment, every system within an organization has the potential to become a strategic asset—even those originally designed for operational purposes. Access control is a perfect example. Far beyond managing the movement of people and assets, modern access control systems can become powerful tools for improving organizational efficiency, sustainability, and decision-making. Looking…